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WQ3

Industries

WQ3 for insurance

Policy documents, claim forms and broker agreements signed remotely by customers and partners.

Considerations

Many external signers.

Recurring documents that suit templates.

Records that may need review later.

Related

01

Templates

Save the documents you send most often as templates with fields, roles and signing order ready.

02

Remote signing

Collect signatures from people in other cities or countries without printing, scanning or couriers.

03

Audit trail

Every action on a document is recorded, from sending to final signature, in a clear audit trail.

Common documents

01

Insurance applications

Prepared, sent and signed entirely in WQ3.

02

Policy documents

Prepared, sent and signed entirely in WQ3.

03

Claim forms

Prepared, sent and signed entirely in WQ3.

How WQ3 helps

01

Ready templates

Policies signed without visiting a branch.

02

Live tracking

See who signed and who is late, with automatic reminders.

03

Legal proof

A timestamp, document fingerprint and completion certificate for every document, aligned with Law 15 of 2004.

Match signature requirements to each participant

Start with what each participant is confirming, rather than applying one requirement to every insurance transaction. WQ3 offers exactly three levels: electronic signature, remote signing and token signing, with a different level available for each signer in the same document.

Use electronic signatures for everyday agreements, and consider remote or token signing for formal or high-value contracts. Where your process requires proof of the account holder’s identity, require the eKYC account-verification add-on alongside any level. Set these requirements before sending, and separately check whether a representative has authority to sign for an insurer, broker or another party; identity verification alone does not establish that authority.

Check insurance details before sending

Make the final content review happen before the signing invitation, because documents are locked once sent through WQ3. For a policy, check the relevant parties, dates, coverage wording, exclusions and accompanying schedules; for a claim form, confirm that declarations refer to the correct incident and supporting information.

Keep content validation separate from signature collection. A completed signature does not, by itself, establish that every statement is accurate, that coverage applies or that a claim has been accepted. An internal pre-send checklist helps clarify who prepares the content, who checks it and who signs it, rather than treating signature completion as a substitute for an insurance review.

Plan access around each participant’s needs

Insurance transactions can involve participants with different reasons for accessing information. Before preparing a document, identify what each signer needs to make their decision and avoid including personal information unrelated to the signing purpose; not every detail in the wider case file belongs in the document being signed.

WQ3 provides roles, permissions and private signer links that show each signer only what is theirs. Use those controls within your organisation’s data-handling procedures, and check recipients carefully before sending. WQ3’s data handling is aligned with Egypt’s Personal Data Protection Law No. 151 of 2020, but using the platform does not replace your organisation’s decisions about retention, disclosure and sensitive information.

Verify the file during a later review

When reviewing a claim file or a policy dispute, distinguish file authenticity from the merits of its contents. WQ3’s public verification page lets a reviewer check a document without an account, using its QR code or reference, and compare its SHA-256 fingerprint with the stored fingerprint to reveal changes.

The reviewer can also see signer names, signature levels and the timing of signing steps. Keep the final file and completion certificate together within your record-keeping process so the signing evidence is straightforward to locate. This evidence supports review of who signed and whether the file is unchanged; it does not independently settle entitlement to payment, interpretation of coverage or disputed facts.

Start your first signing journey today.

Create your WQ3 account, or talk to us about your organization’s requirements.

Frequently asked questions

Must the customer and insurer use the same signature level?+

No. Each signer can have a different level in the same document, according to the transaction’s requirements and their role.

Is eKYC a fourth signature level?+

No. It is an account-verification add-on that can be required alongside any of the three signature levels.

Does signing a claim form mean the claim is approved?+

No. Signing records the parties’ signatures on the form; claim approval remains subject to coverage, review and applicable procedures.

Does a reviewer need an account to check file authenticity?+

No. The public verification page allows authenticity checks without an account, using the document’s QR code or reference.

Is legal validity automatic for every electronically signed insurance document?+

Do not assume so. Egyptian Law No. 15 of 2004 grants legal validity when its conditions are met; review document-specific legal and insurance requirements.